A little over a week ago, on a very busy Saturday afternoon, I was a walk-in at your salon. As I sat waiting for an available stylist I watched in awe as this young girl with a magical way with scissors, cut the hair of a client. Lo & behold, Kyla was the wizard I got. I was open to any cut, as long as it had movement. I was not disappointed! My hair looked fabulous & automatically fell into place, even after 2 days. This girl has talent in spades!

From Dana, Happy Valentine's to all

Laurie-May Beamish writes: Love Kyla! She always makes my hair dreams come true.

Amanda Ennis writes: Miriam is a colouring goddess. She is sooooo fun and she made my hair look even better than I imagined it would. I love it.

I had gone in for extensions initially and she said I could buy a pack and they would put them in for me to create an ombré look, I asked the pricing she said for a couple of packs 40$ plus the dye job since my hair was black I wanted to belage it and lighten it as much as possible then add some Peak a boos with the extensions if possible she than backtracked said they don’t sell them buy the pack and I would need to get about 16 packs which would be well over 300$ so I said no let’s just see how much my hair will lighten with a belage and root treatment that is not what I got, they gave me peak a boos on one side and root treatment hair looked the same once finished I was not pleased and told her the consultation was misinterpreted and was talked down to in front of customers charged 165$ for a root treatment and 4 strips of peel a boos I said I wanted my hair redone for free after paying and they set a date did not confirm date my terminally ill father was in the hospital when the new appointment was set called to rebook was told too bad at first until I kept saying how unprofessional she was asked to speak to owner claimed to be owner said she would do peak a boos again but I would have to pay for anything else when I wanted Baleage to begin with it was the mistake of the hairdresser in not understanding the client consultation I will be going in tomorrow to speak with her in person as I’ve never been treated and lied to in a customer oriented business that I have gone to since the location was in Lincoln fields mall. I hope this can be reconciled and you the price I paid for something I wasn’t satisfied with is fixed. Also when asked to speak with owner don’t claim you’re the owner since I’m sure she or he would love to hear about this misconduct on your part.

Horrible experience would not recommend this place to anyone with a pulse they don’t know how to conduct themselves in a professional manor, are clueless as to what a consultation is meant for. They completely misunderstood what I asked for, when I claimed explained I was not satisfied they rudely spoke down to me and over charged me. The owner lies at the drop of a hat to cover her mistakes and shortcomings. They posted about mental health and being supportive when they themselves create a toxic atmosphere full of employees who drain their negative energy on you the entire time in a completely unprofessional way. Can’ t stress enough do not waste your money here.

From Tish, What a lovely gathering yesterday. Thank you so much for inviting me and for your generosity and friendship.

From Wanda Staples Thank you so much for hosting a most enjoyable customer appreciation night.

This was my second time coming to Tappa but first time to have Yana as a stylist. She gave me a professional haircut and lovely styling, on point with regards to what I asked for. Yana is clearly an experienced stylist. She is very personable as well. This is a clean and bright salon, with friendly service and reasonable pricing. I would definitely recommend and return in the future.

“This 2-in-1 is what all the buzz is about. Watch how Kyla demonstrates how this blow dryer/ round brush in one can do the job of styling your hair in half the time. It can be used on damp hair to style and/or even to touch up your blow dry the next day” - from Kyla